Hospitality Projects + Consultancy
We work with operators to plan, implement and run unique venues
Back of a Napkin brings together an all star cast of hospitality professionals with a deep understanding of multiple sectors of the London market - from property, project management and design, to operations, business modelling, technology and finance.
We are not armchair consultants. Our expertise is built on a wealth of experience on the front line, whether that is in a hard hat, boardroom or at the front desk on a Friday night. We know the restaurant business from the ground up and we work with operators from initial ideas to satisfied guests.
Contact Us
info@backofanapkin.co.uk
(+44) 020 7746 8940
239 New Cross Road
London SE14 5UH
Expertise
Openings, Operations and Project Management
We are not armchair consultants - we work hand in hand with operators to plan and deliver exceptional experiences. From the glamour of service training, wine lists and menu design to the necessities of service flow design, hiring, payroll and maintenance.
Brand Localisation
International brands often have a clear vision for the product and service, but these need to be integrated with local expertise - from contract law, health and safety and technology to local insights on suppliers, trends and influencers.
Business Modelling + Commercial Planning
Hospitality businesses operate on the tightest of margins - we have the tools and experience to put together detailed financial models for opening cashflow budgets and ongoing operations.
Technology Guidance + Implementation
Hospitality businesses are no longer run on pen and paper. Different venues require different technology ‘stacks’ and these need to be chose and setup with careful consideration for scale, service and integration with each other. The right choices can significantly improve operations and reduce staffing costs.
“The discovery of a new dish does more for the happiness of the human race than the discovery of a star.”
– Jean Anthelme Brillat-Savarin, Philosopher.
Get in Touch
We work on projects from independent cafes to international developments. Whether you have a fully developed brief, or simply want a chat to see how we might help, let us know on the form below.